RETURNS POLICY
MAKING SURE YOU LOVE YOUR MÉLA SWIMSUIT IS OUR TOP PRIORITY WHICH IS WHY WE OFFER ITEM EXCHANGES AND RETURNS FOR STORE CREDIT ONLY PROVIDED THAT:
• You contact our team and items must be returned within 14 days of delivery.
• Items returned must be unworn, undamaged and in the original packaging with all original tags still attached.
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• Please do not remove the hygiene liner. For sanitary reasons please try on swimsuit over underwear.
• All sale items are final sale. Sale items can not be returned or exchanged unless faulty. Must contact our customer service within 5 days of delivery.
• Return shipping cost are covered by the customer.
HOW DO I RETURN MY ITEM?
• Use our contact form via our contact page to send us a message with your name, order number and the items you wish to return or exchange.
• You will then receive a return form to include with your return via email within 24-48 hours or download below. Print out and fill out form.
• Once we receive your return, we will email you store credit in the form of a gift card which can be used storewide!
FAULTY ITEMS
• Please email info@melaswim.com with your order number and an image of the fault within 5 days of delivery so our team can arrange a replacement as soon as possible.
• Refunds will only be issued if the item is determined faulty and the item cannot be replaced.
NEED FURTHER ASSISTANCE?